St Peter's Hospice

project description

Project: UX research, workshop creation & delivery and prototyping
Role: Lead UX (Agency)

Delivering a discovery phase for the Bristol based charity. The goal was to understand what the charity needed from it's website and who are the key users.

I led the UX research phase around: stakeholder meetings, workshops, user surveys and heat mapping.

This enabled the delivery of a prototype with accompanying personas and key user journeys.

Please ask me about the sensitive challenges faced.